Privacy Policy

1. Introduction

Boldequitor ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or use our AI-powered data analysis and decision-support tools. This Privacy Policy describes the categories of information we may collect, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following general categories of information:

• Contact information — such as your name, email address, and phone number when you submit an enquiry, register for an account, or communicate with us.
• Account and usage data — information related to your interactions with our platform, including login activity, preferences, and features used.
• Technical data — IP address, browser type, device information, operating system, and general usage patterns collected automatically through cookies and similar technologies.
• Content you submit — data, documents, or inputs you provide to our platform for the purpose of analysis or decision support.
• Communications — records of correspondence between you and Boldequitor, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Processing and responding to enquiries, support requests, and account activity.
• Improving, personalising, and developing our platform and offerings.
• Communicating with you about updates, service notices, or relevant information you have requested.
• Monitoring usage patterns to detect, prevent, and address technical or security issues.
• Complying with applicable legal obligations and enforcing our terms and policies.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services in a manner that does not override your rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and understand usage trends. You can typically control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect the rights, property, or safety of Boldequitor, our users, or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the length of time an account remains active and any applicable legal or regulatory obligations.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our website.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of your information in a structured, commonly used format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before fulfilling certain requests.

10. International Data Transfers

If information is transferred to or accessed from a country other than the one in which it was originally collected, we aim to ensure appropriate safeguards are in place, consistent with applicable data protection requirements, to protect personal information during such transfers.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Boldequitor. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact details provided on our website.